Jobs @ Wipro
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42033 : ICM Engineer
Country : India
Relevant Experience (Yrs) : 3-4YEARS
Skills: NETWORKING PRODUCTS , Experience Required(Description) : Wipro Technologies is looking for candidates with the below mentioned skills and experience: 1.) Experience in the latest ICM related tools and technologies. 2.) Excellent knowledge of Cisco ICM, IPCC. Ver 5 and 7. 3.) Past experience in Call Center domain. 4.) Certifications: Cisco IPCC. 5.) Good Communication Skills.
Roles & Responsiblities : At Wipro Technologies you would be responsible for: 1.) ICM installation, configuration and development. 2.) Performing 24×7, 3rd-level production support for one week (Mon-Mon) every 4-7 weeks. 3.) Facing a fast-paced, open, collaborative working environment, using your consulting/negotiation skills in concert with your ICM expertise. 4.) Working in a cross functional organization
42904 : BAC Implementation Support Consultant
Country : India
Relevant Experience (Yrs) : 3-4YEARS
Skills: HP OPENVIEW ,
Experience Required(Description) : Wipro Technologies is looking for candidates with the below mentioned skills and experience: 1. Knowledge of HP Business Application Center, Installation, Configuration and Implementation. 2. Knowledge in Scripting using Vugen and Load Runner. 3. Good knowledge on BAC, HPOV and Remedy Implementation. 4. Excellent Customer Interface / Communication Skills. 5. Good hands on experience in carrying out implementation support related activities. 6. Administration knowledge on BAC, Windows O/S, HP, and Remedy.
Roles & Responsiblities : At Wipro Technologies you would be responsible for: 1. Handling BAC implementation support and remedy calls 2. Interfacing with other teams and escalating calls based on severity / priority to the respective authorities. 3. Using the scripting tools like Vugen and Load runner. 4. Incident and Problem Management, technical implementation support for the BAC architecture 5. Scripting using tools like Vugen and Load runner. 6. Following the escalations process for resolving pending incidents and update the root cause analysis for resolved issues
42980 : Telecom Support Engineer
Country : India
Relevant Experience (Yrs) : 3-4YEARS
Skills: NETWORKING PRODUCTS ,
Experience Required(Description) : Wipro Technologies is looking for candidates with the below mentioned skills:- 2-3 of experience in enterprise telephony environment, supporting PABX, Voice Mail, ACD and Audio Conference systems. Experience in field installation and configuration of PABX, voice mail systems are highly preferred. Good understanding in telecommunication technologies and thorough knowledge in provisioning various trunks – Analog, E1, DID, DDI, ISDN BRI, PRI etc. Conversant with configuration of various PABX features including voice mail provisioning, extension mobility, and hunt groups, ACD, auto-attendant etc. Hands on experience in configuring call center systems V ACD, vectoring, agent groups, Reach Line Card (RLC), Remote Office Solutions, Meridian Max. Experience in voice mail provisioning, configuration. Hands on experience in generating various PABX / ACD reports. Hands on experience in IP PABX systems. In depth knowledge of data networking. Certifications: Vendor certification is highly desired.
Roles & Responsiblities : At Wipro Technologies you would be responsible for: Provide 2nd level and 3rd level technical support for the enterprise PABX systems. Perform remote diagnosis and provide resolution for the incidents. Interacts with the customer onsite representative or BT representative to collect additional detail for diagnosis. Logical in analyzing the faults and possess in depth, hands on technical skills to remotely login, diagnose and configure the system to provide resolution. Where required, performs root cause analysis and documents the remedial actions. Perform capacity analysis and reports on thresholds. Advise customers on system capacity, upgrades etc, as per service levels.
45638 : Network Engineer
Country : India
Relevant Experience (Yrs) : 3-4YEARS
Skills: CCNP , Network design
Experience Required(Description) : Wipro Technologies is looking for candidates with the mentioned skills and experience : 3 -4 years of experience in Network management support – Enhanced diagnostics, troubleshooting Experience in LAN, WAN, IPT and convergence networks CCNA certification / CCNP level of knowledge is mandatory. Experience in configuration of routers, switches and Cisco IOS commands Knowledge on network design principles. Experience in configuration changes with in the set parameters of the Network Design. Experience in configuration mistakes and verify the same with other site and set it right. Excellent communication skills
Roles & Responsiblities : In Wipro Technologies he/she will be responsible for: Monitor the Smarts Alarms through WEBTOP Provide 2nd line technical support for CISCO based network elements Take sub task request, Log onto appropriate kit and diagnose Route Cause. Attend Technical bridges provide support to resolution Update sub task ticket Should handle anything that the UK frontline will not be able to support. Should involve in development of knowledge database
46072 : Mainframe System Administrator
Country : India
Relevant Experience (Yrs) : 3-4YEARS
Skills: z/OS Systems Administrator/Programming , SMP/E Problem/Change Management Debugging skills Experience Required(Description) : 2-6 years of Systems Programming experience on zSeries Operating System – z/OS. Technical Systems Programming support skills that required for this position are z/OS, Unix System Services (USS), SMP/E, Problem/Change Management, Debugging skills. Support would include day-to-day support, problem and change management, software product upgrades and maintenance, storage administration, user change communications, etc. In-depth knowledge and experience with IBM, BMC & CA tools is required.
Roles & Responsiblities : Candidate is responsible for mainframe system administration, z/OS and ISV software installation, storage administration, applying PTFs and providing application support in resolving system related job failures/problems. He/She is responsible for 2nd level & 3rd level support for Mainframe system related issues. He/She would be expected to handle system administration request/problems via phone, email, ticketing tool and the job scheduling smonitoring interfaces
45442 : Software Engineer- SDH/SONET
Country : India
Relevant Experience (Yrs) : 1-3 YEARS
Skills: VXWORKS , SDH , C/C++ , SONET ,
Experience Required(Description) : The candidate should have the below skills: – 3 yrs as a Software Engineer experience in development projects – Excellent C/C++ skills with development experience in embedded environment. – Experience with VxWorks development with excellent programming & debugging skills – Device driver development – Knowledge of optical domain protocols like SONET/SDH – Knowledge of electrical Tribs protocols – Firmware, device/register access – Optical domain knowledge – Good Communication & Interaction skills
Roles & Responsiblities : The candidate will have the below Roles and Responsibilities: As a Project Engineer: – Development & Sustenance activities – status reporting – Regular follow up & fixing on customer issues Team will be involved in the high end feature development activities for an Optical Multiservice Edge platform with immediate onsite requirements. The Business Objects Developer will be responsible for the design, development.
47088 : Software Engineer – C++ VOIP
Country : India
Relevant Experience (Yrs) : 1-3 YEARS
Skills : C++ VoIP , VoIP
Experience Required(Description) : Experience of 2-3 years on development/sustenance of VOIP or telecom switching and signaling equipment. Skills include H.248, MGCP, NCS, TGCP, SS7, ISDN, SCTP, M3UA, H323. Experience in realtime operating systems, SNMP, Microsoft VOIP products or IMS architecture. C++ knowledge required. Good oral and written communication & interaction skills.
Roles & Responsiblities : The candidate must have the below roles and responsibilities: Development and sustenance on a large carrier grade media gateway controller/call agent for a North American Telecom major. Role will be designer/project engineer. The IT Service Management Programme is a major process and The IT Service Management Programme is a major process
44360 : Senior Business Development Manager
Country : USA
Relevant Experience (Yrs) : >10 YEARS
Roles & Responsiblities : You will be selling IT services to the customers; you will cultivate, generate & grow large scale relationships for new accounts in the Energy and Utilities market .You must have demonstrated ability and maturity to sell and build relationships with C-Level executives and demonstrate the ability to build and expand on new relationships. You must have a working knowledge of off-shore/ far-site model.
Skills: Account Management , Sales
Job Requirements : You will be selling IT services to the customers; you will cultivate, generate & grow large scale relationships for new accounts in the Energy and Utilities market .You must have demonstrated ability and maturity to sell and build relationships with C-Level executives and demonstrate the ability to build and expand on new relationships. You must have a working knowledge of off-shore/ far-site model. Your responsibilities would include, – Identifying prospective clients & create the go to market plan for the identified territory & industry vertical. – Generating business from new accounts and have the capability to drive and lead customer relationships into multi million dollar engagements. – In addition, also enhancing business from existing accounts achieving consistent contribution and collection norms, – Ensuring high customer satisfaction by working closely with the project teams and achieving committed service quality norms – Building credibility and gaining market share in the territory. – Understanding of technology and vertical platforms in order to strategize & craft solutions (along with pre-sales teams) to match customer needs is essential. – You should be with 10 years of relevant business experience selling Software services to Fortune 500 level customers, in the Enterprise Solutions services industry. Candidates who have interacted with C level Execs in target corporates and have carried sales quotas Hunter/Farmer Individual Contributor Outsourcing exp
44730 : Domain Consultant – Credit and Debit Cards
Country : USA
Relevant Experience (Yrs) : >10 YEARS
Roles & Responsiblities : The position is with a leading global provider of integrated business, technology and process solutions. At Wipro the Domain Consultant will be responsible for the following: • provide expert input to client and/or team members on areas of responsibility. • Provide business technology consulting and advisory services to customers in the card services business. • Thoroughly understand the employer’s several different lines of services, and brings value to the customer by applying those service lines, e.g., data warehousing, enterprise security services etc. • Maintain consistently high levels of customer satisfaction scores by ensuring quality in delivery. • Works effectively with both offshore and onsite resources to ensure complete ownership of program delivery. • Mentor and coach other business consultants or business analysts. • May be a lead role, depending upon years of experience. • Reports to global practice head of the cards domain.
Skills: card business models , Experience with applications
Job Requirements : At Wipro we are looking for a Domain Consultant specialized in Cards (Credit and Debit Cards). The ideal candidate should have eight to ten years relevant experience with the following skills: Domain: Excellent knowledge of card business models – bankcard, affinity, private label, store and operations focus in one or more areas – marketing programs, application processing, card production, transaction management and card account management and risk management. Work experience in banks, mono lines and PLCC businesses and /or working across operational areas in a card business will be a plus. Technology: Good applied understanding of technology applications in key areas of card operations – campaign management, CRM, credit decision, plastic production, credit management, customer service, collections and securitization. Experience with applications like TS2, Vision Plus will be highly desirable. Ability to demonstrate thought leadership in new applications of technology to business process automation and revenue enhancement will be a key attribute Soft skills: Conceptualization and Communication: Excellent written, verbal articulation skills /presentation skills .Needs to have ability to work in teams and leading teams preferably with remote co-ordination. Experience in working from the US with India-based delivery teams will be a significant plus.
44632 : Technical Manager Testing Financial Solutions
Country : India
Relevant Experience (Yrs) : >10 YEARS
Roles & Responsiblities : At Wipro Technologies you would be responsible for: •Delivery management, team management, pre-sales activities, client interaction, understanding business requirements. •Project Management (including scope management). •You will manage a moderate to complex scope of support issues of an assigned group of premier corporate customers by acting as a technical resource and/or coordinating with other Wipro groups to assist the customer in their use, support and implementation of Wipro solutions. Ensure the highest level of customer satisfaction by understanding and identifying the customers computing needs, building and maintaining strong working relationships and managing the account effectively. You will also manage customers technical support requests. •Ensure timely resolution of customer issues by referring issues to product specialists or more experienced team members. •Act as technical resource to assigned corporate accounts, requiring conversational level technical expertise across all Wipro products and specialized skills in at least one area of technology. •Communicate proactively with accounts regarding product and program information, supportability issues, and strategic product plans where appropriate. •Maintain effective working relationships with assigned corporate customers. Share best practices with team members to contribute to enhance the quality and efficiency of customer support. Your work location will be Bangalore/Pune.
Skills: testing in financial services domain , team management
Job Requirements : Wipro Technologies is looking for candidates with: Experience level – 13 to 15 years. Candidate should have hands-on experience in any one of the following: – Retail Banking domain – loan services, loan origination, deposits, remittance, account management, etc. – Credit Card domain – account management, core billing, authorizations, rewards etc. – Securities domain. – Insurance domain. Hands-on experience on Test process and Methodology is also required. Experience in test planning, design & execution activities. Candidate should have experience in delivery management, team management & pre-sales activities. Candidate should have handled a team of 30+ members.
